What Communication Tools Do You Use?

NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

State	Do you have a Human Resources communication strategy?	If you have an HR communication strategy what are your communication goals?	Printed Newsletter	Email Newsletter	Website	Email Messages	Meetings	Other	Do you conduct employee surveys periodically?	If you do conduct employee surveys how is the employee feedback used?
AL	No		Least effective		Least often used	Most often used	Most often used,   Most effective		No
AR	No		Least often used,   Effective		Least often used,   Effective	Most often used,   Effective	Most often used,   Effective		No
AZ	No		Most often used,   Effective	Least often used	Least often used,   Least effective	Most often used,   Most effective	Most often used,   Effective		Yes	Ideally, to improve work conditions, but is feedback is not acted upon
CT	Yes	Timely provision of information				Most often used,   Most effective	Most often used,   Effective		Yes	Exit interview analysis
DC	No				Most often used	Most often used	Most often used		Yes	To improve service delivery and identify employee needs
FL	Yes	To provide the workforce with HR information to help them make better decisions and keep them informed of changes to the People First System. HR information is communicated to employees by mass e-mail as often as necessary.	Least often used		Most effective	Most often used			Yes	Employee feedback is used by management to gain an understanding of what is important to the workforce and to make changes in practices when such is needed.
GA	No								Yes	To get important information from employees regarding management, department, compensation,etc..
HI	No						Most often used		No
IA	No		Least often used,   Least effective	Least often used,   Least effective	Most often used,   Effective	Most often used,   Most effective	Effective		Yes	Shared with Senior management.
ID	No		Least often used,   Least effective	Most often used,   Effective	Most often used,   Effective	Most often used,   Most effective	Least often used,   Effective		No
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