| My organization needs to address | A. Understand issues and trends | B. Learn about peer agencies | C. Assess our situation | D. Implement programs, policies, procedures |
| 1. Strategic workforce planning | Resource list | Resource list | Resource list | Resource list |
| 2. Attracting and retaining talent | Resource list | Resource list | Resource list | Resource list |
| 3. Retooling the workforce to meet evolving business needs | Resource list | Resource list | Resource list | Resource list |
| 4. Grooming the next generation of leaders | Resource list | Resource list | Resource list | Resource list |
| 5. Downsizing | Resource list | Resource list | Resource list | Resource list |
| 6. Preserving institutional knowledge | Resource list | Resource list | Resource list | Resource list |
| 7. Employee conflicts and performance issues | Resource list | Resource list | Resource list | Resource list |
| 8. Outsourcing | Resource list | Resource list | Resource list | Resource list |
| 9. Organizational change - reengineering and reorganization | Resource list | Resource list | Resource list | Resource list |
| 10. Improving efficiency and effectiveness of the HR function | Resource list | Resource list | Resource list | Resource list |
