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Outsourcing - Learn about peer agencies

This topic covers what can be learned from successful practices of peer agencies about contract management, relationships between internal and external staff, and other outsourcing issues from successful practices of peer agencies. Peer agencies covered include state DOTs, public and private sector transportation agencies, and other public and private organizations that have successful practices of value to transportation organizations.

TitleShort Description
Analysis and Benchmarking of State DOT Human Resource Activities (in process)This benchmarking study identifies gaps and best practices of state Department of Transportation human resources (HR) activities. It includes an online survey and in depth interviews on this topic. The study also reports on states' experiences with outsourcing HR functions and the relationship of HR system functionality to meeting strategic human resources and workforce goals.
Effectively Utilizing Recruitment Outsourcing: Lessons Learned from Early UsersThis article is available for a fee at the Society of Human Resource Management (SHRM) website.
HR Outsourcing in Government Organizations: Emerging Trends, Early LessonsThis report describes the reasons, benefits, and problems with outsourcing human resources functions in government.
In-Service Training Needs for State DOTsThis reports offers results of an extensive survey of Department of Transportation in-service training programs.
Managing Change in State Departments of Transportation: Innovations in Workforce Strategies (Scan 5 of 8)Workforce and organizational issues are a major focus in many state Departments of Transportation (DOT) today. A National Cooperative Highway Research Program project was undertaken to collate the innovative workforce strategies in place at various state DOTs. The link is an online compilation of the links, research, and interview material collected while creating the report.
State DOT Outsourcing and Private Sector UtilizationThe purpose of this report was to update National Cooperative Highway Research Program (NCHRP) Synthesis 246: Outsourcing of State Highway Facilities and Services, a five year old study into outsourcing and public-private partnerships. Additionally, it provides state Departments of Transportation with the most up-to-date information available on outsourcing and the use of the private sector.
Virginia Department of Transportation bulletin – Special Report on Transforming the WorkforceIn this 2007 special report entitled Steps in the Journey, Virginia Department of Transportation (VDOT) employee efforts to modernize the agency’s business. The steps include forming a vision of the role and activities of the DOT, working closely with localities and private partners, reshaping the business, and transforming the workforce.
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