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Retooling the workforce to meet evolving business needs - Assess our situation

This section addresses tools and methods for analyzing how to conduct manual or IT supported workforce analysis and planning programs, how to conduct effective competency needs analyses, how to identify the most successful retooling strategies and plans, how to estimate the costs and benefits of alternative approaches to retooling, and how to translate the needs analyses into actual retooling programs.

TitleShort Description
ASTD Workplace Learning and Performance ScorecardThe American Society for Training and Development (ASTD) developed a scorecard tool that facilitates online real-time benchmarking and decision support. The tool is available in three levels of use: State of the Industry(Free)Requires data input on a small set of indicators, allows reporting based on which metrics you supply; WLP Scorecard(Subscription), which allows full access to WLP Scorecard reports including customization by type and size of organization, trend reporting and WLP Index Reports; and ASTD Benchmarking Forum, which features access to organization level data for Forum member organizations.
Competency-Based Human Resource ManagementCompetencies are characteristics individuals have and use to achieve desired performance. This book includes competency-based approaches to recruitment and selection, training, and performance management.
EdgeWork┬«Developed in collaboration with the Center for Creative Leadership®, EdgeWork® has participants assume managerial positions in two corporations that have very different organizational cultures, but are also partners in supplying an innovative technology to a specific industry. One company is a small research and development organization driven by humanitarian concerns and the desire to advance science. The other is a large profit-driven business operation. Discovery Learning's EdgeWork® Business Simulation tool goes beyond individual and role-level tensions and conflicts, generating these issues on a group level. Groups are drawn to work on key challenges related to more effective ways of talking, thinking, deciding, and taking action together. EdgeWork® is a simulation of dynamic relationships, trade-offs, and conflicts that naturally occur whenever people work together in an organization.
Influence Strategies ExerciseThe Influence Strategies Exercise (ISE) helps participants identify and develop their influencing techniques. It helps individuals identify the strategies they tend to use, evaluate their effectiveness, and stretch their ability to impact others.
Kolb Learning Style InventoryA 12-item questionnaire and workbook which identifies preferred learning styles and explores their implications for: - Problem solving, teamwork, and conflict resolution - Communication - Matching preferences to careers This guide can help educators design learning events to appeal to all learning style preferences.
Learning Tactics InventoryThis tool from the Center for Creative Leadership is designed for participants who wish to become better at learning from experience. It profiles a person's preferred learning behavior, outlines the consequences of overuse of each tactic, and explores ways to adopt new learning strategies and behaviors.
Life Orientations (LIFO): An Applied Behavioral Science SystemResearch has shown that individual strengths are shaped by one or more guiding principles. These principles provide an orientation to life and how we work with people. The LIFO is an assessment test which can be used to understand employee's life orientation, and help them leverage this.
Managerial Style QuestionnaireThis questionnaire allows the user to assess his/her management style, understand how to leverage this style, and learn how to improve in other managerial style.
Mentoring Makeover: How the Web is Transforming MentoringWeb-based mentoring tools are enabling organizations to broaden the availability of mentoring opportunities, allowing employees to select mentors based on competencies that they wish to develop or improve, and matching them with mentors across organizations. The advantage of these systems is that it can increase mentoring opportunities, enabling employees to be mentored by colleagues who may be in different geographic locations. The software tool reduces staff responsibility in the mentor selection process because it is done electronically.
Myers-Briggs Type Indicator (MBTI) Personality InventoryThe purpose of the MBTI personality inventory is to empower users by giving them a better understanding of themselves and their colleagues, and their reactions to situations. It may be used to improve relationships between employees, encourage acceptance and leveraging of different personality types, and encourage users to grow in areas that they are not automatically strong in.
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