| Title | Short Description |
| Effecting Change in Business Enterprises: Current Trends in Change Management | This report addresses change management issues at the organizational, departmental and individual level. The findings reflect the state of the art in initiating and effecting change in business enterprises. |
| Effective Administrative Restructuring: Lessons from the NIH Experience | For many years, the federal government has undergone significant administrative restructuring. The pace of this effort has accelerated recently and the number of reforms being simultaneously pursued has multiplied. By Fall 2003, the National Institute of Health (NIH) had become responsible for such a vast number of administrative reforms that the agency requested the National Academy of Public Administration's advice and assistance in restructuring. The resulting report includes knowledge acquired during this experience. |
| Emerging New Paradigms: A Guide to Fundamental Change in Local Transportation Organizations | This report examines how public transportation agencies have entered into an era of fundamental change. The report outlines how these agencies are responding to dramatic new expectations and imperatives that have triggered the emergence of a new paradigm throughout business and industry worldwide. It describes the major ways public transportation agencies can, and have, adapted to the changes. |
| Expert Exodus | This article addresses how the development of a knowledge management system can be used to retain and apply critical knowledge as large numbers of experienced Department of Transportation employees retire. |
| Human Capital: Designing and Managing Market-Based and More Performance-Oriented Pay Systems | This resource is a study of four agencies examining the requirements that must be in place if pay for performance, and a more performance-based culture is to be created in public organizations. |
| In-Service Training Needs for State DOTs | This reports offers results of an extensive survey of Department of Transportation in-service training programs. |
| Managing Paradoxes in Change: Six Steps for Building a Balanced Culture | The brief report discusses the paradoxes facing leaders addressing organizational change and recommends creating a balanced/aligned culture. |
| Monitoring the Pulse of Employees, Pennsylvania DOT Employee Retention | The Pennsylvania Department of Transportation uses ongoing internal surveys to monitor and improve their workforce condition, satisfaction, and engagement. Surveys were initiated in 1992. Since then, survey tools and utility have grown significantly. |
| NASA: Balancing a Multisector Workforce to Achieve a Healthy Organization | The National Aeronautics and Space Administration (NASA) is experiencing a fundamental mission shift that greatly increases its scope. In order to respond to this mission change while remaining within its workforce and budgetary constraints, NASA has realized that it must develop a flexible, scalable workforce. To assist NASA in this significant mission expansion and workforce organization change, the National Academy of Public Administration (NAPA) was charged with conducting an independent review of the workforce issues associated with a transformation of this magnitude. Three specific issues addressed were what is a healthy center, and how should NASA measure it, how should NASA decide whether to obtain services from a contractor or a civil service employee, and if NASA decides to hire a civil servant, how should it decide what kind of appointment to use? The report contains NAPA's findings and recommendations. |
| To Make Changes, Manage Them | The focus of this article is on the importance of, and approaches used, in engaging employees in organization change efforts. |
