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Improving efficiency and effectiveness of the HR function - Implement programs, policies, procedures

This section addresses strategies and tactics for implementing programs, programs, policies designed to increase the efficiency and effectiveness of the human resources function, and includes tools, sample manuals and policies, communication strategies, business planning suggestions, and other resources.

TitleShort Description
Analysis and Benchmarking of State DOT Human Resource Activities (in process)This benchmarking study identifies gaps and best practices of state Department of Transportation human resources (HR) activities. It includes an online survey and in depth interviews on this topic. The study also reports on states' experiences with outsourcing HR functions and the relationship of HR system functionality to meeting strategic human resources and workforce goals.
Ciber Workforce InformerCiber is a private technology consulting company offering services in areas of data management, data architecture, and web-based information delivery. They offer custom application development for workforce needs, as well as standard tools to manage workforce data.
Cisco Connects with its Workforce: Benefits of Employee "Self Service" and Online HRThis resource outlines ideas for facilitating communication between employees and human resources.
Competency Model for Human Resources ProfessionalsThis report provides a strategy for public sector human resource professionals to transform the human resources (HR) function to meet changing organizational requirements and expectations. It also provides users with an implementation strategy and marketing approach for integrating HR values into the organization's culture and goals.
Enterprise Human ResourcesThis resource is an electronic personnel record-keeping and workforce analysis system.
Guide for Effective Strategic Management of Human ResourcesThis report makes the case for why organizations need to strategically manage human resources and provides a practical guide for merging strategic planning and human resource management.
Lominger Architecture SuiteLominger is an international research and consulting company focusing on workforce development. The Lominger Architecture Suite uses a series of defined competencies to manage and engage the current workforce, assess the current workforce status, and plan for future workforce development and needs.
NCDOT Human Resources Manuals and PoliciesThis resource offers a web page linking to the North Carolina Department of Transportation's (NCDOT) human resources manuals and policies. Especially helpful is the NCDOT's Human Resources Manual.
Personnel Decisions International (PDI) Architecture SuitePersonnel Decisions International (PDI) is a global human resources consulting firm with expertise in building leadership talent. PDI offers a Talent Architecture Suite which promotes the use of a Talent Management Framework to create a competitive edge. The suite consists of several tools to manage and analyze workforce talent.
Public Transportation Operating Agencies as Employers of ChoiceThis report documents practices in workforce recruitment, development, and retention. It includes a companion document, 'Communications Strategy and Implementation Plan, Positioning the Public Transportation Operating Agency as an Employer of Choice', and a Toolkit that assists transportation officials in implementing more effective human resources business-planning processes.
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