NCHRP
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Crisis Management

NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

StateWhat responsibilities does Human Resources have in the DOT's crisis planning and management?Rate the preparedness of the HR Department to carry out crisis management responsibilities?If HR is not involved in crisis planning and management what responsibilities should HR have?Comment on any HR issues or concerns
ALEstablishing and maintaining remote operating capabilityGood  
ARPolicy Development,   Employee training/preparation,   Employee Assistance servicesGood  
AZPolicy Development,   Employee training/preparation,   Employee and dependent communicationFairPolicy making,   Crisis management decision-making,   Employee training/preparation,   Employee and dependent communication 
CTEmployee training/preparation,   Maintaining redundant HR Information Systems,   Employee Assistance servicesFairCrisis management decision-making,   Establishing and maintaining remote operating capability 
DCNoneFairEmployee training/preparation,   Maintaining redundant HR information systems,   Establishing and maintaining remote operating capability 
FLPolicy Development,   Crisis management decision-making,   Employee training/preparation,   Employee and dependent communication,   Establishing and maintaining remote operating capability,   Employee Assistance servicesExcellent The FDOT has undergone major staff reductions in HR in preparation for HR outsourcing. Once outsourcing was implemented we discovered we needed the 20 positions restored. To date we have not been able to get any positions back. There is a staff of 12 doin
GAPolicy Development,   Employee Assistance servicesGoodPolicy making,   Crisis management decision-makingAddressing Recruitment and Retention Issues Workforce Planning
HINoneFairEmployee training/preparation 
IAPolicy Development,   Crisis management decision-making,   Employee and dependent communication,   Maintaining redundant HR Information Systems,   Establishing and maintaining remote operating capability,   Employee Assistance servicesPoorPolicy making,   Crisis management decision-making,   Employee training/preparation,   Employee and dependent communication,   Maintaining redundant HR information systems,   Establishing and maintaining remote operating capabilityAdditional programming support in workforce planning and succession issues would be appreciated. Suggestions for safety programming also!
IDCrisis management decision-making,   Employee training/preparation,   Employee and dependent communication,   Maintaining redundant HR Information Systems,   Establishing and maintaining remote operating capability,   Employee Assistance servicesFair  
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