| Title | Competency Model for Human Resources Professionals |
| ShortDescription | This report provides a strategy for public sector human resource professionals to transform the human resources (HR) function to meet changing organizational requirements and expectations. It also provides users with an implementation strategy and marketing approach for integrating HR values into the organization's culture and goals. |
| LongDescription | The report includes an extensive literature search, a survey of innovative practices from the public and private sector, a dictionary of competencies, and feedback from interviews and focus groups with HR practitioners focusing on needed competencies for HR professionals in federal agencies. It also provides users with an implementation strategy and marketing approach for integrating HR values into the organization's culture and goals. The recommended marketing approach provides a road map for conducting customer analysis for the competency model considered very useful to Department of Transportation HR departments transitioning to serve a more strategic role. The report emphasizes the need to be fully knowledgeable about the organization's business and links HR competencies to the business model. |
| SourceAuthor | Cipolla, Frank |
| Reference | June 1, 1996, Online PDF |
| Organization | National Academy of Public Administration |
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http://71.4.192.38/NAPA/NAPAPubs.nsf
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