NCHRP
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HR Competencies

NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

StateList the top five HR competencies that are important to your DOT?Are there any competencies that are important to HR and your DOT that are not on the list of competencies above?
ALUnderstanding public service, Practices/promotes integrity, Understands mission, Effectively manages resources, and Influences other to act. 
ARValuing and promoting diversity; Knowing HR laws and policies; Understanding staff and line roles/ positions; Effectively managing available resources; Conflict management/ problem solving skills. 
AZUnderstanding of State government & DOT mission Workforce analysis Mentoring, coaching Laws, etc Communication, relationship buildingAbility to work under tight deadlines with minimal resources
CTWorkforce analysis to determine gaps and needs Ability to lead change Effective communications Know HR laws and policies Understanding clients/ organizational culture 
DCEffective relationship management; Understands clients/ organizational culture; Practices, promotes integrity; Analytical skills; Problem solving; 
FLKnowledge of state and federal laws that govern HR practices in the State of Florida. Effectively manage resources. Assess and balance competing values and priorities. 
GAInterpersonal/ customer service skills; Effective communication skills; Problem solving and analytical; Team work; Organizational commitmentOrganizational Commitment
HIWork as a team Managing resources Customer service HR laws/ policies Organizational culture 
IDAbility to lead change; Know and apply best practices; Analytical skills; Organizational development principles;No
KSAbility to Lead Change Effective Relationship Management Problem Solving Marketing Skills Knows HR Laws and PoliciesN/A
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