HR Outsource Satisfaction

If HR functions are outsourced, rate your satisfaction with outsourced functions

NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

State	Customer Service to HR from vendor	Accuracy	Quick response	Customer service to employees	Quality of data provided by vendor	Troubleshooting issues	Reports on transactions and trends
FL	Fair	Fair	Fair	Fair	Fair	Fair	Fair
IA	Good	Fair, Good	Fair	Fair	Good	Fair	Poor
MO	Good	Good	Good	Good	Good	Good	Good
NV	Good	Good	Good	Good	Good	Good	Good
NY	Good	Good	Fair
OR	Good	Good	Fair	Good	Poor	Fair	Poor
TN	Good	Good	Good	Good	Good	Good	Fair
UT	Good	Good	Fair	Good	Good	Good	Fair