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NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

StateWhat Human Resource Management System Software do you use?Who manages the HR information system?Please enter the number of years that your DOT has been using this HR Information system?How do you rate the HR information system in meeting the DOT's needs?How do you rate the customer service provided to HR by the vendor?What functions does the Human Resources information system perform?How does the HR staff use of the IT system?If you could make improvements to your HR information system what would you change?
ALPeopleSoftThe DOT Information Technology Department5Excellent Employee database,   Recruitment tracking ,   Management of training programs/registration,   Compliance,   Diversity Analysis/Workforce profilesData Entry,   Create reports,   Analyze reports,   Use data for policy-making and long range planningImprove the minor software operating issues.
ARInternally developed systemThe DOT Information Technology Department16Good Employee database,   Payroll,   Benefits Administration,   Time recording ,   Leave Management,   Management of training programs/registration,   Diversity Analysis/Workforce profiles,   Compensation analysis and managementData Entry,   Administer payroll,   Administer benefits ,   Create reports,   Analyze reports,   Use data for policy-making and long range planning 
AZLawsonThe state's Information Technology Department,   Arizona Dept of Administration HRIS team2Poor Employee database,   Payroll,   Benefits Administration,   Time recording ,   Leave Management,   Self-service benefits administration,   Diversity Analysis/Workforce profiles,   Compensation analysis and managementData Entry,   Administer payroll,   Administer benefits ,   Manage self- service (online) benefits,   Create reportsEnhance report generation capabilities Maintain training records Record performance appraisal data Make more user-friendly
CTPeopleSoftDOT Human Resources Department3Average Employee database,   Payroll,   Benefits Administration,   Time recording ,   Leave ManagementData Entry,   Administer payroll,   Create reports,   Analyze reportsDetail reports
DCPeopleSoftThe city's IT Dept2Average Employee database,   Payroll,   Recruitment tracking ,   Benefits Administration,   Time recording ,   Self-service benefits administrationData Entry,   Administer payroll,   Administer benefits ,   Create reports 
FLPeople First System is run on a SAP platform.Outsourced Payroll Administrator2AverageAveragePayroll,   Recruitment tracking ,   Benefits Administration,   Time recording ,   Leave Management,   Self-service benefits administration,   Management of training programs/registrationData Entry,   Administer payroll,   Administer benefits ,   Manage self- service (online) benefits,   Create reports,   Analyze reports,   Use data for policy-making and long range planningHire professional and competent staff to work in the Service Center. Understand what agencies are required to do based on their statutory requirements. Understand the program areas managed by the Service Center. Provide useful customer service.
GAInternally developed systemThe state's Information Technology Department7Excellent Employee database,   Payroll,   Benefits Administration,   Self-service benefits administration,   Personnel TransactionsData Entry,   Administer payroll,   Administer benefits ,   Manage self- service (online) benefits,   Create reports,   Analyze reportsFlexible report capability Provide workforce analysis
HIPeopleSoftThe state Human Resources division5Poor Employee databaseData EntryCurrent system is only available on a view basis at this level. Would like to be able to use in full
IAInternally developed systemThe DOT Information Technology Department15Outstanding Employee database,   Payroll,   Benefits Administration,   Time recording ,   Compensation analysis and managementData Entry,   Administer payroll,   Administer benefits ,   Create reports,   Analyze reports,   Use data for policy-making and long range planningImproved, more user friendly report writing capabilities.
IDAMS Advantage System, Risk Pro, MeridianDOT Human Resources Department1PoorGoodEmployee database,   Payroll,   Talent Management,   Time recording ,   Leave Management,   Management of training programs/registration,   Diversity Analysis/Workforce profilesData Entry,   Create reports,   Analyze reports,   Use data for policy-making and long range planningWe would have one system that does all the items listed above and would what it to be managed at the central personnel agency. We now have to use three systems internally because AMS Advantage does not do everything we need. We had to buy commercial off t
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