Title | Shedding Light on Knowledge Management; Lessons Learned Lead to New Ideas about Sharing Information |
ShortDescription | Since knowledge management (KM) became the rage in the 1990s, companies have poured tremendous resources into KM technology that has failed miserably or shown little results. A balance needs to be sought between developing KM information systems, and the human KM perspective. HR can provide the balance needed during KM implementation that ultimately can make a system work. |
LongDescription | Since knowledge management (KM) became the rage in the 1990s, companies have poured tremendous resources into KM technology that has failed miserably or shown little results. A balance needs to be sought between developing KM information systems, and the human KM perspective. HR can provide the balance needed during KM implementation that ultimately can make a system work. This article discusses the shortfalls of KM applications, why these happen, and what can be done to improve this situation. Sub-topics include: Taming the Technology Monster, Accounting for Human Nature, Buy-In from Above and Below, and Rethinking Knowledge Management. |
SourceAuthor | Babcock, Pamela |
Reference | HR Magazine, May 2004 |
Organization | HR Magazine |
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http://findarticles.com/p/articles/mi_m3495/is_5_49/ai_n6041032/
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