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TitleShedding Light on Knowledge Management; Lessons Learned Lead to New Ideas about Sharing Information
ShortDescriptionSince knowledge management (KM) became the rage in the 1990s, companies have poured tremendous resources into KM technology that has failed miserably or shown little results. A balance needs to be sought between developing KM information systems, and the human KM perspective. HR can provide the balance needed during KM implementation that ultimately can make a system work.
LongDescriptionSince knowledge management (KM) became the rage in the 1990s, companies have poured tremendous resources into KM technology that has failed miserably or shown little results. A balance needs to be sought between developing KM information systems, and the human KM perspective. HR can provide the balance needed during KM implementation that ultimately can make a system work. This article discusses the shortfalls of KM applications, why these happen, and what can be done to improve this situation. Sub-topics include: Taming the Technology Monster, Accounting for Human Nature, Buy-In from Above and Below, and Rethinking Knowledge Management.
SourceAuthorBabcock, Pamela
ReferenceHR Magazine, May 2004
OrganizationHR Magazine
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Website http://findarticles.com/p/articles/mi_m3495/is_5_49/ai_n6041032/
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