Training

NCHRP 20-24(48): Analysis and Benchmarking of State Departments of Transportation Human Resource Activities

State	How important is it to link recruitment training retention and succession planning?	Are your performance management system training programs and recruitment efforts linked?	If you answered yes to the previous question describe how these functions are linked	Where is training managed in your DOT?	What department(s) offer technical training?	What department is responsible for leadership and management and supervisory training?	What department is responsible for IT training?	Rate the effectiveness of the structure of training in your DOT?	What role does Human Resources have in identifying and assessing training needs?	Does the DOT cross-train Human Resources staff?	List the types of cross training HR staff receive below
AL	Important	Yes	Training enhances the recruitment function as a tool to encourage our employees to stay with us via new or continuing knowledge attained through current realistic and effective training.	Centralized separate Training Department, but not part of Human Resources Department	Training Bureau	Training Bureau	Training Bureau	Good	None	No
AR	Extremely Important	No		Centralized in Human Resources	HR, Construction, Maintenance	HR	HR	Average	primary	No
AZ	Extremely Important	No		Centralized separate Training Department, but not part of Human Resources Department	Information Technology Intermodal Transportation Division	Human Resource Development Center (HRDC) not a part of HR dept & Arizona Government University	see 5 & 6	Good	Minimal	No
CT	Extremely Important	No		Centralized in Human Resources	Maintenance	HR	IT and Statewide IT Administration	Good	Recommendations to Administration and implementation of approvals	Yes	Data management; Payroll administration; Labor relations
DC	Important	Yes	Performance management and training are linked for PMP employees. A training/development plan is prepared at the end of the rating period for the upcoming year based on prior year's performance.	Centralized in Human Resources	DDOT	DC Office of Personnel, Center for Workforce Development	DC Office of Personnel, Center for Workforce Development	Good	Conduct employee and management surveys, and work with managers to ensure all required technical and management training is taken.	Yes	Performance Management, Recruitment
FL	Extremely Important	No		Decentralized Human Resources function	Highway Construction Highway Maintenance Highway Design Materials and Testing Traffic Operations Planning Environment	Human Resource Office	Office of Information Systems	Outstanding	Human Resources is responsible for identifying training and assessing needs for the Department. We either develop the required training or contract it out.	No
GA	Extremely Important	No		Centralized separate Training Department, but not part of Human Resources Department	All	All	In formation Technology Division	Excellent	Minimum and Preferred Qualifications	No
HI	Important	No		Centralized in Human Resources	Personnel - Done under contract with the local university	Personnel - Working with local university to do this	Engineering Services	Good	Responsibility for development of an overall training plan.	No
IA	Important	No		Centralized separate Training Department, but not part of Human Resources Department	Human Resources, IT and Highway divisions	Human Resources	IT, with basic PC training in HR	Average	Small	Yes	Each position has a back up staff member that is cross training in their position.
ID	Extremely Important	No		Centralized in Human Resources	Division of Highways has seven technical trainers who provide WAQTC training and other technical training pertinent to the technical staff they have. It's highly specialized.	The central HR department	Some training is provided by central HR and some highly specialized training is outsourced or employees are sent out of the area to get the training.	Poor	We should have a very strong role but executive management does not seem interested in having us identify needs at this time.	Yes	Cross-train in employee relations, recruitment, classification, organizational development, disability and return to work. Essentially staff is cross trained in a many areas and have also had some serve as the HR Manager for periods of time.
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