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TitlePractices in Assuring Employee Availability
ShortDescriptionThis report explores the various actions transit agencies (and other employers) have taken to help ensure the availability of quality employees in an increasingly competitive employment environment, including a discussion on controlling absenteeism.
LongDescriptionThis report explores the various actions transit agencies (and other employers) have taken to help ensure the availability of quality employees in an increasingly competitive employment environment. Information in the report is based on survey results received from 36 transit agencies throughout the United States, as well as specific information from a half-dozen other transit agencies that were not asked to respond to the full survey. Six different focus groups were facilitated with 57 bus operators from a large transit agency to get a perspective on absenteeism from the employees' point of view. In addition, an extensive literature review was conducted to obtain information on how other public and private agencies were dealing with the subject of employee availability. The report focuses primarily on the practices and policies transit agencies have put into place to help minimize absenteeism. These practices fall into three basic categories: (1) preventive measures that are designed to prevent absences from occurring, (2) management interventions that are used to deal with absenteeism that does occur, and (3) other management strategies.
SourceAuthorVolinski, Joel
ReferenceSynthesis of Transit Practice, 33
OrganizationFederal Transit Administration; Transit Development Corporation; Transit Cooperative Research Program
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Website http://onlinepubs.trb.org/onlinepubs/tcrp/tsyn33.pdf
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