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TitleKnowledge Management (KM) Supportive Human Resource Environment
ShortDescriptionThis knowledge management (KM) study has two objectives. One is to identify the differences between how the perceived importance of KM (from organizations without KM) and the actual importance of KM (from organizations with KM) contribute to successful KM implementation. The other is to develop and empirically examine the knowledge management supportive human resources factors affecting the success of KM.
LongDescriptionKnowledge management (KM) includes the process of discovery, creation, dissemination, and utilization of knowledge. For the successful implementation of a KM program, executives and managers need to understand the various organizational aspects including organizational structure, culture, human resources, and technology. Human resources has become one of the critical factors for effective KM. Organizational knowledge must be created based on each employee's knowledge. That is, organizational knowledge is personal, and the building of organizational knowledge is unthinkable without employees (Lesser, et. al., 2001). As numerous organizational studies have recommended, a KM supportive human resources (HR) environment has been a key to success factor for KM programs. However, little empirical research has been conducted on this issue. Moreover, there has been no investigation as to how organizations that have not been engaged in KM perceive success factors of KM differently than organizations that have implemented KM. Thus, there are two objectives of this study. First is to identify the differences between how the perceived importance of KM (from organizations without KM) and the actual importance of KM (from organizations with KM) contribute to successful KM implementation. The second objective is to develop and empirically examine the HR factors affecting the success of KM.
SourceAuthorChoi, Yong S.
ReferenceJournal of the Academy of Business and Economics, Jan 2004
OrganizationJournal of the Academy of Business and Economics
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