NCHRP
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TitleIn-Service Training Needs for State DOTs
ShortDescriptionThis reports offers results of an extensive survey of Department of Transportation in-service training programs.
LongDescriptionThis project considered the subject of in-service training from two perspectives. First, what skills would be necessary for professional employees and second, what skills would be required of technicians. In addition, finding the optimal means for delivering this training was also the subject of this study. In order to assess these critical elements of in-service training, three groups of individuals from state Departments of Transportation (DOTs) were queried in unique formats as follows: state human resource directors were addressed via a facilitated session at the Subcommittee on Human Resources and Training, state training managers participated in a phone survey of 26 states, and state CEOs responded during discussions held at the summer 2005 regional meetings. All told, the information gathered through this research netted very interesting information on the topic of in-service training. This report will serve as a guide for state DOTs in their efforts to provide professional development training for their employees in all classifications and positions. Results reflect important trends in core and complimentary skills, as well as areas relating to training management and delivery. The degree to which in-service training efforts conform to these patterns will determine how well state DOTs are prepared to move their transportation mission into the future. Information gleaned from the survey includes: required hard and soft skills, the changing skill requirements related to restructuring, outsourcing, and new technologies, and the use of context-sensitive solutions. Also included is a detailed description of the training programs implemented, the needs of the participating states, and a literature review.
SourceAuthorWarne, T.
Reference2006 NCHRP Project 20-24(50)
OrganizationNational Cooperative Highway Research Program
ContactAddressWashington, DC.
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Website http://onlinepubs.trb.org/onlinepubs/archive/NotesDocs/20-24%2850%29_FR.pdf
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